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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
How does Dr Pen work?
The needles create tiny micro-channels in the skin's surface. This stimulates the regenerative processes that naturally take place in the skin everyday. This, in turn, stimulates an increased production of collagen and elastin causing the skin to become firmer, for scars to gradually reduce and for wrinkles to smooth out. The Pen can be used multi-directionally so the treatments can be performed on any area of the face, neck, neckline, stomach, thighs, buttocks or scalp.
Advantages of using Dr Pen micro-needle Mesotherapy:
How to Use
Please note: Comprehensive instructions are included with the device, including diagrams and helpful advice to get the best results. These instructions are also available for download via our help desk at any time, and our friendly customer service team is ready and waiting to answer any questions you may have.
DO NOT USE
Please speak with your doctor before purchasing any Dr Pen products. The content on this site is not intended to substitute for the advice of a qualified physician, pharmacist, or other licensed health-care professional. The products may have additional information and instructions on or inside the packaging that you should carefully read and follow. Contact your health-care provider immediately if you suspect that you have a medical problem. This product may not have been evaluated by the Food and Drug Administration and is not intended to diagnose, treat, cure, or prevent any disease or health condition. For any concerns or questions, please contact your GP or dermatologist.
How does Dr Pen work?
The needles create tiny micro-cavities in the skin's surface. This stimulates the regenerative processes that naturally take place in the skin everyday. This, in turn, stimulates an increased production of collagen and elastin causing the skin to become firmer, for scars to gradually reduce and for wrinkles to smooth out.
Advantages of using Dr Pen
How to Use
Please note: Comprehensive instructions are included with the device, including diagrams and helpful advice to get the best results. These instructions are also available for download via our help desk at any time, and our friendly customer service team is ready and waiting to answer any questions you may have.
DO NOT USE
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