The answers to all your questions about microneedling and microneedling pens are here!
If you have other If you have other questions, please just send it to support@drpenstore.com.
- All
- Frequently Asked Questions
Need Help?
If we aren’t available, drop us an email and we will get back to you If you have an issue or issue that requires immediate assistance, you can send us a message by clicking on the box to live chat with a Customer Service representative!
Frequently Asked Questions
Scratch to see the entire QR code and authentication number Scan the QR code and verify the authentication number.
The Dr. Pen Microneedling Pen is a device designed for at-home microneedling, helping to improve skin texture, reduce fine lines, wrinkles, and scars.
It is recommended to use the pen every 4-6 weeks, depending on your skin type and the condition being treated.
Clean the device with isopropyl alcohol after each use to ensure it is sanitized and ready for the next session.
The microneedling cartridges are designed for single use to ensure safety and effectiveness. Do not reuse the same cartridge
Needle sizes vary depending on the treatment area. For fine lines, a 0.25-0.5mm needle is suitable, while deeper scars may require 1.5mm or more.
Yes, but use a smaller needle size (0.25-0.5mm) and be gentle to avoid irritation.
There is minimal downtime. You may experience redness and slight swelling for a few hours to a day, depending on needle length and skin sensitivity.
Different models offer various features. The Dr. Pen A10 is great for beginners and home use, while the M8 and M8S provide more advanced features for deeper treatments.
Side effects are minimal but can include temporary redness, swelling, and mild discomfort. Always follow the instructions and use the appropriate needle length for your skin type.
Cleanse your skin thoroughly and use an antiseptic to avoid any risk of infection. It's also beneficial to use a numbing cream if you are using longer needles.
Yes, microneedling can help reduce hyperpigmentation by promoting skin cell turnover and the production of new, healthy skin cells.
It's best to avoid microneedling over active acne to prevent irritation and the spread of bacteria. Focus on treating acne scars once the active acne has cleared.
Store your Dr. Pen in a clean, dry place. Ensure it is properly sanitized and the needles are removed and disposed of after each use.
The M8S model offers enhanced features such as upgraded needle depth adjustments and improved durability compared to the M8, making it more suitable for intensive treatments.
If you experience excessive redness, swelling, or irritation, stop using the device and consult a dermatologist.
After microneedling, apply a gentle, hydrating serum such as hyaluronic acid and use a high-SPF sunscreen to protect your skin from sun damage.
